Frequently Asked Questions
General QuestionsNutriWave Juices makes fresh, healthy juices with 100% natural and organic ingredients. Our mission is to make it easy for everyone to maintain good nutrition, every day. Our products are available as subscription options and are delivered straight to your door.
We believe that consistency is key to better health. A subscription makes it easier for you to stay on track with your wellness goals. When you subscribe, you'll always have fresh juice ready. You never have to remember to order. Plus, you can pause, skip, or change your plan anytime you want.
Cold-pressed juice comes from fruits and vegetables. It is made using a hydraulic press. The benefit is that it does not generate heat during the process. Traditional home juicers do generate heat and heat kills nutrients. So, without heat, it preserves all the nutrients.
Absolutely! All new subscribers are automatically enrolled in our rewards program. Earn points and get free boxes of juice plus other special perks. Check out our Rewards Program page to see how it works.
All your free juice box reward codes are available in your rewards account dashboard. Here's how to redeem them:
- Go to your rewards dashboard (Icon in bottom right of our website) and click "Rewards"
- Click on the free juice box reward (either "Get 10 Bottles for free" or "Get 20 Bottles for free")
- Copy the coupon code that appears
- Go to your subscription portal
- Select your next order to be the corresponding box size
- Apply your coupon code in the bottom right under payment details to make it free!
Absolutely! You don’t need to be on a cleanse to enjoy our juices. They’re perfect for daily hydration, a quick nutrient boost, or as a healthy snack. We recommend drinking the juices daily as part of your lifestyle. Consistency is key to improving your overall health and wellness.
Drink them cold! Give the bottle a good shake and enjoy it straight from the fridge.
If you have a medical condition, consult your healthcare provider before consuming our juices or starting a cleanse.
Always consult your doctor or healthcare professional before consuming juice cleanses or specific ingredients while pregnant or breastfeeding.
Some ingredients may interact with medications. Check with your doctor if you have any concerns.
Yes, all our juices are cold-pressed. This keeps the most nutrients, flavor, and freshness from the fruits and vegetables. We're proud to say that every ingredient is 100% organic. You get the best quality juice with no harmful pesticides or chemicals.
No! Our juices are 100% natural with no added sugars or preservatives—just pure, organic fruits and vegetables in every bottle. You get all the flavor and nutrients nature intended, with nothing extra you don’t need.
Yes, sediment is natural in cold-pressed juices. It shows real, fresh ingredients. Shake the juices well before drinking.
Our juices have a shelf life up to 90 days when refrigerated. Check the expiration date on your bottle for specifics.
While you can freeze our juices, we recommend against it. Freezing can cause the bottles to expand. This may lead to leaks or breaks. It may also slightly alter the texture and flavor. Our High-Pressure Processing (HPP) method gives our juices a longer shelf life. They stay fresh in the fridge for longer, so freezing isn't usually needed. If you do freeze them, thaw them in the fridge and shake well before drinking.
No. We use cold pressure called High-Pressure Processing (HPP) instead of heat to make our juice safe. Heat destroys vitamins and changes taste, but cold pressure doesn't. This keeps our juices fresh and full of nutrients while making them last longer.
Yes, we use BPA-free bottles to ensure the safety and quality of our juices. BPA (Bisphenol A) is a chemical in some plastics. It can leach into food and drinks, posing health risks. BPA-free bottles eliminate this concern. So, you can enjoy our juices with peace of mind, knowing they are safely packaged.
Some juices may contain allergens. Our juices are made in a facility that processes tree nuts and wheatgrass. Please check the ingredient list on the back label for details about each specific juice.
At this time, our juices are not available in stores. We sell exclusively online through our website, making it easy to have them delivered straight to your door.
Wish you could grab NutriWave Juices off the shelf? Let your local store know — you might just help bring the wave to them! 🌊
We ship only in the United States. We do not ship to Hawaii or Alaska, and we do not offer international shipping at this time.
Shipping is free for all members!
We cannot ship to P.O. boxes. We ship only within the United States.
Shipping times are usually 1–3 days, depending on where you live.
Here’s how it works:
- We ship Monday–Friday.
- We do not ship on weekends, but FedEx may deliver on Saturdays in some areas.
- Your delivery day depends on how far you are from our warehouse. If you're close, your box may arrive the next day, even if it ships on Friday. If you're farther away, your box may take up to 3 days and may arrive on Saturday.
We always plan your ship date to make sure your juices arrive cold and fresh. You will receive an email with the tracking number once it ships out.
We ship all our packages to arrive within 1-3 days to ensure your juices arrive fresh and cold.
We use ice packs and insulated materials to keep our juices fresh in transit.
If your order shows it was delivered but you didn't receive it, contact us at support@nutriwavejuices.com. We’ll work with you to locate your order and resolve the issue as quickly as possible.
Managing your subscription is simple! You can easily skip, pause, or cancel your subscription anytime through your account portal. We believe in flexibility, so canceling is hassle-free, and there are no hidden fees or long-term commitments.
Magic Links are temporary for security reasons, so if you see this error, it means the session has expired. To fix this, simply sign out of your account and then sign back in.
You will be billed on your subscription date, and orders typically ship within 1 business day. Shipping times are usually 1–3 days, depending on where you live.
Log in to your account portal, select your subscription details, and then click "Edit Payments" on the right-hand side to update your payment information.
Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, contact us at support@nutriwavejuices.com for support.
Once your order ships, you will receive a tracking link via email.
Check your tracking link for updates or contact us for assistance.
You do not need to be home when your order arrives, as our packaging keeps your juices cold during transit. However, once you get home, please bring the package inside. Then, refrigerate the juices right away to keep them fresh.
Still can't find what you're looking for?
We're here to help! Don't hesitate to reach out to our team with any other questions.